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Tenants Info

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We let and manage furnished and unfurnished flats and houses throughout Derbyshire and Staffordshire. Please click on 'Properties' above to view a shortlist. Property listings change frequently and you should contact us for current availability or to register your requirements. Please note that for your safety and peace of mind -

   All of our managed properties are GasSafe certificated, and inspected for electrical safety, and furniture fire safety

 •  Security deposits (bonds) are held under the Custodial Scheme of The Depsoit Protection Service, a Government approved scheme in accordance with legislation.

You can use the menu bar above to find other related information.

Guide for Tenants

Finding a property

The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. Our tenancies are granted for a minimum term of 6 months.


Viewings
Viewings will be arranged at times to suit you, including Saturday mornings, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.

Reserving the property
Once you have decided on a property, you will need to reserve it by paying a 'Holding Deposit', equivalent to one week's rent. Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded. However the deposit will be subject to reasonable charges if you decide not to proceed for any reason, or if you fail to provide complete and accurate information within 15 days of applying, or if you fail referencing due to incorrect or misleading information, or failure to pass Right to Rent checks. in your application.

References
As a minimum we will require satisfactory references from your employer (or college), and a previous or current landlord. We may also require a personal reference, and sometimes a guarantor. In addition a credit check will be undertaken. We may use the services of an independent referencing company to obtain and evaluate these references.

Rents
Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity, Television License, satellite and Telephone costs. All rents are payable by bank standing order only to our company bank account.

Deposit
A Security Deposit of five week's rent will need to be paid prior to the start of the tenancy, and will be held by a Government Approved Deposit Scheme. We use the Custodial Scheme of The Deposit Protection Service This is held to cover damage, breakages, and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances can the deposit be used by the tenant to cover rent.

Fees
On 1st June 2019, the government introduced the Tenant Fee Act 2019 which limits any fees the tenant might be expected to pay in the process of renting a Property in England.


As well as paying the rent, as a Tenant you may also be required to make the following permitted payments:

Permitted Payments

Before the Tenancy Commences (Payable to Dove Property 'the Agent')

Holding Deposit: One Week's Rent
Security Deposit: Five Week's Rent
Payment of reasonable costs from the Holding Deposit if the applicant pulls out of the tenancy before signing the agreement, fails the Right to Rent check, fails referencing through providing misleading or false information, fails to provide the required information to the referencing agent within 15 days.

During the Tenancy
Payment of 50.00 if you want to change the tenancy agreement
Payment of Interest for late payment of Rent after 14 Days overdue at 3% above the Bank of England Base Rate.
Payment for the reasonably incurred costs for the loss of Keys and Security Devices.
Payment of any unpaid Rent or other reasonable costs associated with the early termination of the Tenancy

During the Tenancy (payable to the provider) if permitted and applicable
Utilities - Gas, Electricity, Water
Communications - telephone and broadband
Installation of Cable & Satellite Television
Subscription to Cable / Satellite supplier
Television License
Council Tax

Other Permitted Payments
Any other permitted payments, not included above, under the relevant legislation including contractual damages. < top


Insurance - for Tenants

As appointed agents for a number of Insurance Specialists we are able to offer a variety of insurance policies for both landlords and tenants, including the following -

Contents
Up to your selected sum insured for damage to your household furniture, equipment, furnishings, clothing and personal possessions whilst in your home (excludes business equipment).

Landlord's Contents
Up to 2,500 for accidental damage to your landlord's contents, fixtures & fittings for which you are responsible.

Personal Possessions
Up to your selected sum insured for loss or accidental damage to your clothing, watches, jewellery, spectacles, other valuables (excluding mobile telephones) and pedal cycles whilst away from your home anywhere in the UK or whilst temporarily elsewhere in the world. Theft from unattended vehicles must be from a locked boot.

Further details are available on request.


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All material on this website is provided for information only, and is not intended to form part of any offer or contract. Our policies and practices may change at any time without notice. Details of properties are provided from information received, and their accuracy cannot be guaranteed.


© Dove Property Management. 2003.